TERMS AND CONDITIONS OF USE

1. GENERAL INFORMATION 

These terms and conditions of use (“Terms of Use”) govern access to and use of the website hosted under the www.noidolseyewear.com domain name (the “Website”) and under any of its associated subdomains or webpages, as well as the contents and services that the owner of the Website makes available to its users (the “Users”) and establish together with the Privacy and Cookies Policy, on managing Users’ personal data, the terms and conditions that govern the Website.

Legal Information (article 10 of Law 34/2002, of July 11, on services of the Information Society and Electronic Commerce)

The website www.noidolseyewear.com operates under the commercial name NO IDOLS, commercial brand and reason owned by NO IDOLS SL, with CIF B-62525878 and fiscal address at [ · ]; registered in the Barcelona Mercantile Registry, on folio [ · ] of volume [ · ] sheet number B-226596 1st inscription. 1. Users may contact NO IDOLS by emailing to info@noidolseyewear.com

2. ACCEPTANCE 

Access to use of the Website or the purchase of any product by Users necessarily and unreservedly implies knowledge and acceptance of these Terms of Use, which Users are therefore advised to read carefully before they use the services offered by NO IDOLS.

Users under the age of eighteen (18) are prohibited from accessing or using the products and services offered on the Website. On accepting these Terms of Use, Users therefore acknowledge they are a natural person with sufficient legal capacity to assume the obligations arising from their actions and that they have read, understand and accept their content.

NO IDOLS reserves the right to amend these Terms of Use at any time, in which case such amendments will take effect and apply to all the Website’s Users.

Where a user breach any of the provisions established in these Terms of Use, NO IDOLS will notify that User of this so that the User will rectify the situation, otherwise NO IDOLS will reserve the right to cancel or temporarily or permanently suspend that User's account.

NO IDOLS reserves the right to deny access to the services offered to any natural person at any time.

3. PURPOSE OF THE CONTRACT

These Terms of Use make up the entire contract governing the terms and conditions for the purchase of products made available to Users by NO IDOLS on the Website (the “Products”).

PURCHASE OF PRODUCTS

How to purchase Products

To purchase Products, Users must follow the purchase process established on the Website, read and accept these Terms of Use and the Privacy Policy. NO IDOLS will then send an email to the User confirming that the Order has been accepted. The contract between the User and NO IDOLS will be formalized once NO IDOLS sends the User the Shipment Confirmation. The purpose of the contract shall solely cover the Products stated in the Order.  

Availability of Products

All orders are subject to Product availability. Where a Confirmation has been sent but NO IDOLS is unable for any reason to get hold of the Product requested, NO IDOLS will contact the User as soon as possible to inform them of this. In which case, NO IDOLS may:

• Offer the User, without any increase in price, another product with similar features and specifications to the one originally requested, provided these comply with the User’s needs.
• Offer the User to cancel the Order requested and refund the User the amount paid, within a period of (14) working days.  

Refusal to process an Order

While NO IDOLS will do its utmost to always process all Orders, exceptional circumstances may occur that compel it to refuse to process an order even after it has sent the Shipment Confirmation, for which reason NO IDOLS reserves the right to make such a refusal at any time and at its entire discretion.

NO IDOLS reserves the right to withdraw any Product from the Website at any time and to remove or change any of the Product's materials or content, without being liable to the User or any third party for withdrawing any Product from the Website, regardless of whether or not that Product has been sold.  

Product Guarantee

All the products that feature on the Website are from NO IDOLS come with a two (2) year guarantee in accordance with the criteria and terms described in Royal Legislative Decree, 1/2007, of 16 November, approving the consolidated text of the General Act for the Defence of Consumers and Users and other complementary laws.

It shall be understood that the Products meet the Terms of Use where they satisfy all the requirements expressed below:

• They fit the description given by NO IDOLS and possess the Product qualities that NO IDOLS has presented the User as a sample or model.
• They are suitable for the uses that are usually intended for Products of the same type.
• They are suitable for any special use required by the User where they have informed NO IDOLS of this, provided that NO IDOLS has accepted that the Product is suitable for that use.
• They have the usual quality and benefits of a product of the same type which the User can expect, bearing in mind the nature of the product.  

Where it is proved that the Product does not fit the specifications established, NO IDOLS will proceed, where appropriate, to repair or replace the Product, reduce the Product price or cancel the contract for its purchase; such arrangements will have no cost for the User.

NO IDOLS is not liable for any damage to the Products that may result from their improper use or from the User's acts or omissions which do not comply with the specifications of each Product, or for damage caused by third parties without any connection to NO IDOLS.  

NO IDOLS takes the utmost care in presenting and describing the Products. Nevertheless, Product photographs are for illustrative purposes only. To find out the precise features of each Product, Users must check the corresponding descriptive details that accompany each Product.

Product Delivery

Once the Shipment Confirmation has been sent, the Products will be delivered to the address stated by the User on making the Order, within 48h approximately, as from when they leave NO IDOLS warehouse.

NO IDOLS does not accept any responsibility or liability where the Product is not delivered because the details supplied by the User are false, incorrect or incomplete, or where the delivery cannot be made through no fault of the shipment company, assigned for these purposes, as may be the case where the User is absent or the Product is held at Customs.

Delivery periods are approximate, although NO IDOLS does its utmost to keep to them.

Product Price and Payment

Prices

The applicable prices for each Product shall be the ones published on the Website on the date the User places the Order. While NO IDOLS does its utmost to ensure that all prices on the Website are correct, mistakes may occur. Where NO IDOLS discovers a mistake in the prices of one of the Products that a User has requested, it will inform that User as soon as possible and give them the option of reconfirming the Order at the correct price or cancel it. Where NO IDOLS is unable to contact the User, the Order will be deemed to be cancelled and the User will be fully refunded for the amounts they have paid.

NO IDOLS is not under any legal obligation to provide the User with any Product at a price below the correct one (even where the Shipment Confirmation has been sent) should the mistake in the price be obvious and unequivocal and the User could have reasonably expected to recognise it as an incorrect price.

Prices may change at any time. Even so, possible changes will not affect the Products that NO IDOLS has already sent Shipment Confirmations for.

Payment method

User may pay by: 1) credit and debit cards (Visa, Mastercard, Visa Electron and similar cards) offered by the bank BANC SABADELL. 2) Through the payment platform PayPal. You can check the conditions in the following link www.paypal.com

Confidential information in relation to the means of payment (card numbers or authentication codes) will not be stored or kept by NO IDOLS in any case.

Value Added Tax (VAT)

The VAT applicable shall be the legally valid rate at any time depending on the specific Product concerned.

Chargeback

Where chargeback occurs, under no circumstances shall NO IDOLS bear the costs arising from that refund. The User accordingly declares that they shall bear those costs or penalties.